Article being updated
High-speed rail service between Madrid, Ciudad Real, and Andalusia has been suspended this Wednesday following a train accident near Urda, in Toledo. Adif has reported a collision between a Renfe train and an Iryo train; sources from Castilla-La Mancha’s 112 emergency service have indicated that two cars fell down an embankment.
At this time, authorities have not reported a cause or a final tally of those affected. This information will be updated only with data confirmed by emergency services, Adif, rail operators, or the relevant authorities.
How to Help Without Hindering the Emergency Response
In a situation like this, the most helpful assistance does not always involve traveling to the scene. As of 11:00 a.m., there has been no official call for members of the public to go to the area, deliver supplies, or join the emergency response efforts.
Here are the basic recommendations:
- Do not approach the accident site or hospitals unless you have been asked to do so. Access routes must remain clear for ambulances, firefighters, and rescue teams.
- Do not call 112 to request information. This number is reserved for actual emergencies. If you are checking the status of a train or a reservation, please contact the carrier from which you purchased your ticket first.
- Do not share lists of those affected, private phone numbers, videos of unknown origin, or unverified requests for money. A screenshot or a forwarded message is not a reliable source.
- Do not share calls for blood donations attributing them to the accident unless they come from a health authority. As of this update, no specific request linked to the accident has been issued.
Anyone wishing to donate blood may do so through the Community of Madrid’s usual and official network, after first checking the requirements, the blood types needed, and the available donation sites. It is not necessary to go to a hospital near the accident site or to try to donate for a specific person.
If you were taking a train from Madrid to Andalusia
The incident is affecting the high-speed rail service between Madrid, Ciudad Real, and Andalusia. Before heading to the Madrid-Puerta de Atocha-Almudena Grandes station, passengers should check the status of their reservation via the app, website, or email from the company through which they purchased their ticket.
Renfe has announced that it is offering free changes and refunds for affected trains. If you were traveling with Iryo, Ouigo, or another operator, please check the terms and alternatives provided directly by the company.
What is known about the accident
According to the information provided so far by Adif and the Castilla-La Mancha emergency services:
- The accident occurred shortly before 9:00 a.m. in the province of Toledo, near Urda.
- The accident involved a Renfe train and an Iryo train traveling on the Madrid-Andalusia high-speed line.
- Adif has described it as a collision between two trains.
- The 112 emergency service has reported that two railcars fell down an embankment.
- Rail service between Madrid, Ciudad Real, and Andalusia remains suspended.
The number of people affected, the causes of the accident, and the estimated time for service restoration have yet to be confirmed.
Where to find reliable information
For the latest information, check the official channels of Adif, Renfe, Iryo, and the company from which you purchased your ticket. If you wish to donate blood, check the updated locations and needs of the Community of Madrid Blood Transfusion Center.
This article will be updated as authorities release new, confirmed information.