Many people have been caught in the middle of a trip or about to make one and the uncertainty about the situation of the different means of transportation is generating many questions about what is going to happen with those trips or what claims can be made for the trips that could not – or will not be able to – be made.
In this article we compile information about the options you have as a traveler if that is your case.
Trains
In the case of rail transport, both from Renfe and from the Ministry of Transport and Sustainable Mobility inform that travelers affected by the lack of electricity supply may request a refund and exchange at no cost in Renfe sales channels.
Likewise, travelers who, whenever possible, decide to resume their trip, may do so by presenting themselves at the stations to be placed in the available seats.
I have received a notice for infringement of my recurrent pass, will I be penalized?
The answer is no. The railway company has pointed out in X that it is an automated message and that it will cancel the infractions of both yesterday, April 28th and today, April 29th.
Flights
In the case of flights, many announced rescheduling or delays as a result of this zero energy, although others operate normally. It is essential to check the flight status with the corresponding airline, and remain attentive to their notices through their official channels. Aena is also providing timely information.
For example, in the case of Iberia and Iberia Express, it has been decided to extend to today the flexibilization that allows passengers who were going to travel this Tuesday to “change their trip for another time if they wish.”
[News under construction]